Dispatch · Chatbots ·
Chatbots and assistants — containment, handoff, and useful scope
Chatbots remain a steady AI services niche when scoped tightly. Buyers care about containment rate and clean human handoff — not endless chat.
The niche
Chatbots / assistants (~5.0% share) are still bought heavily — especially for support and in-product help.
Builder takeaway
Define the questions you will answer. Define the ones you won’t. Measure handoff quality. Infinite chat is not a strategy.
This Dispatch is AI-assisted for discovery/SEO on Life of AI. It is not a Daily Build or Field Note.