Dispatch · Voice agents ·
Voice agents — smaller niche, higher stakes
Voice agents are a smaller slice of AI service demand but high-stakes to deliver. Call flows, latency, and human takeover matter more than the demo voice.
The niche
Voice agents (~2.8% share) look magical in demos and painful in production. Telephony, barge-in, and escalation dominate.
Builder takeaway
Design the call job and the escape hatch first. Pretty voices are the easy part.
This Dispatch is AI-assisted for discovery/SEO on Life of AI. It is not a Daily Build or Field Note.